Frequently Asked Questions
Reliable Answers to Our Most
Common Questions
We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
Dry Cleaning Services
What types of garments can I have dry cleaned at Excellent Dry Cleaners?
We offer dry cleaning services for various garments, including suits, dresses, shirts, blouses, and coats. We also specialise in cleaning delicate fabrics and speciality items.
How does your dry cleaning process work?
Our dry cleaning process uses environmentally friendly solvents to remove stains and dirt without water. Your garments are thoroughly inspected, cleaned, pressed, and packaged for pick-up or delivery.
What should I do if I have a stubborn stain on my garment?
We have stain removal experts who can tackle even the toughest stains. Simply point out the stain when you drop off your item, and we'll do our best to treat and remove it.
Is there a minimum order requirement for dry cleaning services?
There is no minimum order requirement. Whether you have a single item or a full wardrobe to be cleaned, we are here to assist you.
What is the turnaround time for dry cleaning services?
Our standard turnaround time is typically 48 hours, but we also offer same-day and express services for your convenience. Please inquire about specific timelines for your order.
Wash And Fold Services
What is the difference between laundry and washing and folding?
The phrase "wash and fold" is commonly used to describe having one's garments professionally cleaned at a dry cleaner or laundry service.
Do you clean all types of bedding?
Yes, we dry clean everything from pillowcases to duvet covers and comforters. Get the best wash and fold near-me service with Excellent Dry Cleaners.
How can I use wash and fold near me laundry services?
You can contact our local laundry business and arrange a time for your goods to be picked up by calling or sending an email. You can also contact us via our website.
How fast will my order be processed?
Our standard laundry and dry cleaning service, the turnaround time is 24 hours or same-day service. We also provide express cleaning services with just a few hours turnaround time.
Ironing Services
What types of garments do you iron?
We iron various garments, including shirts, blouses, dresses, trousers, skirts, and more. Our skilled team can handle different fabrics and styles to meet your needs.
How does your pick-up and delivery service work?
Our pick-up and delivery service is designed for your convenience. Simply schedule a pick-up online or by phone, and our drivers will collect your items. Once they're professionally ironed, we'll return them to your doorstep.
Do you offer same-day ironing services?
Yes, we provide same-day ironing services for your urgent needs. Just let us know your requirements, and we'll do our best to accommodate your timeline.
Do you provide ironing services for special items like suits or wedding gowns?
Absolutely! We offer specialised ironing services for suits, wedding gowns, and delicate fabrics. Our experts ensure that these items receive the care and attention they deserve.
Is there a minimum order requirement for ironing services?
There is no minimum order requirement. Whether you have a single item or a large batch, we're here to assist you with your ironing needs.
Curtain Dry Cleaning
How often should curtains be cleaned?
Curtains should be cleaned at least once every three to six months to keep your home allergen and pollutant-free.
How do clean drapes and curtains improve air quality in my home?
ll drapes and curtains in the home absorb dirt, dust, and pollutants over time as there is constant airflow. Cleaning them has an immediate positive impact on the quality of air.
What is the best way to clean curtains?
Washing curtains and drapes on a gentle cycle in the cold to warm water with mild detergent is the best method to clean them.
Can I steam-clean my curtains?
Velvet and chenille are very easy to clean with a steam cleaner. This is also an excellent choice for draperies that are difficult to remove from the rails. When steam cleaning your curtains, the essential thing to remember is to clean them from top to bottom.
Should curtains be washed or dry cleaned?
The linings and seams of your window coverings may shrink in the wash, even though they are made of washable fabric. If you’re unsure, it’s best to go with dry cleaning. Curtains and drapes with stitched-in pleats, swags, or other ornate decorations that may not tolerate washing should be dry-cleaned.
Pillows & Duvet Dry Cleaning Services
How much does it cost to dry clean a comforter/duvet?
The price will depend on several factors, such as the material of the duvet and the size, e.g., single duvets will cost less than king-size ones. For an accurate price estimate, call us or bring it in-store if you can, and one of our staff members will be able to help you.
How can I launder my duvets at home?
Always follow the care label instructions when cleaning or laundering any item at home. If your duvet has a label stating “dry clean only,” take it to a professional company such as Excellent Dry Cleaners. As a general rule of thumb, use gentle cycles and do not tumble dry your duvets on high heat when doing Duvet laundry service and Pillow Cleaning Services at home. Always ensure your washing machine drum is large enough for the duvet to rotate freely, and do duvet cleaners near me.
Is it worth washing a duvet?
Since they have a cover, duvets don’t need to be washed as frequently as sheets or other bedding. It is, however, not harmful to wash it every few months. Try it at least once or twice a year if this seems excessive.
Do dry cleaners wash duvets?
Duvet Dry cleaners provide the expert laundry equipment to thoroughly clean and care for your comforter or down duvet.
Suit Dry Cleaning Services
How can I let you know about any special requests?
You can use our special instructions box to let us know your requests. This is on the page just before you check out. or call us
Do I need to count the items of the order I place?
Keeping a record of the items you send for cleaning is advised. We’ll also keep a written record to ensure a double-check on your items.
Ask Your Question
We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.