Privacy Policy for Excellent Dry Cleaners LTD
Effective Date: October 3, 2024
At Excellent Dry Cleaners LTD (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://www.excellentdrycleaners.ie, use our services, or communicate with us.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal data from you in several ways, including:
Contact Information: When you contact us via phone, email, or in person at our location (Unit 1/2 Westside Centre, Model Farm Road, Bishopstown, Cork, T12 E167), we may collect your name, phone number, email address, and any additional details you provide.
•Service Data: Information related to the services we provide, such as laundry and dry cleaning details, transaction history, and payment information.
Website Usage Data: We may collect data regarding your interaction with our website, such as IP addresses, browser type, pages viewed, and time spent on the site. This information is used for analytics purposes to improve our services.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery: To provide laundry, dry cleaning, and other services requested by you.
Customer Support: To respond to your inquiries, schedule services, and notify you of service updates.
Billing & Payments: To process your transactions and manage payments.
Improving Our Services: To analyze how you use our website, so we can enhance our offerings and user experience.
Marketing Communications: With your consent, we may send you promotional materials or updates about our services. You can opt out at any time.
3. How We Protect Your Information
We are committed to ensuring that your personal data is secure. We implement a variety of security measures, including encryption, firewalls, and secure storage, to safeguard your information from unauthorized access or disclosure.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors) who assist us in delivering our services, but only to the extent necessary to perform their functions. These providers are required to protect your data in compliance with applicable laws.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Correct or update any inaccurate or incomplete information.
Request deletion of your data, where applicable.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@excellentdrycleaners.ie.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can control your cookie preferences through your browser settings.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Excellent Dry Cleaners LTD
📍 Unit 1/2 Westside Centre, Model Farm Road, Bishopstown, Cork, T12 E167
📞 Phone: 0857234204
🌐 Website: https://excellentdrycleaners.ie
📧 Email: info@excellentdrycleaners.ie
By using our services, you acknowledge that you have read and agree to this Privacy Policy.